Save Our Student (SOS)
The Save Our Student (SOS) system lets faculty and staff provide feedback identifying students at risk for attrition. Your concerned, proactive feedback allows the Student Solutions Center (SSC) managers to take quick action in helping students continue their studies.
The best warning sign that students are at risk for attrition is if they exhibit poor academic progress or intention to withdraw. The following behaviors could serve as signals for detecting students who are at risk for academic failure or who intend to withdraw from the institution:
- Warning Signs
- Poor academic performance and/or attendance in more than one class
- Delay or failure to pre-register for next-term classes
- Delay or failure to renew housing agreements
- Delay or failure to reapply for financial aid or work-study
- Failure to declare a major by the end of their sophomore year
- Request copies of transcripts before eligibility to graduate.
The SOS system is an academic-year (fall and spring semesters) retention initiative. Unlike the early semester evaluation, which is only designed for freshmen at a specific time period during the semester, this SOS system is designed for all students who exhibit at-risk behaviors in and outside the classroom.
It is a proactive feedback system through which students and student-support agents are alerted to early manifestations of poor academic performance (e.g., low in-progress grades), academic disengagement (high rates of absenteeism), and behavioral and/or social maladjustments.
This system will allow faculty and staff to send an SOS at any time during the semester (first week through the last). A Student Solutions Center manager then follows up with a phone call, e-mail, or letter to the student to discuss the issue, present options, and/or refer to appropriate department. The SSC manager will notify the concerned professor/staff about the eventual resolution.
Contact Student Solutions Center
- 516.686.7878, askssc@nyit.edu